Desktop & laptop
Recommended for POS, inventory, patient records, appointments, purchasing, reports and administration.
Recommended
PractoPal
System requirements
Cloud-based.
Cloud-based.
Ready for optical retail.
PractoPal runs securely in the cloud, so there is no local server to install or database for your team to maintain. All you need is a supported device, a modern web browser and a stable internet connection.
Supported devices
Work from the device that fits the job.
Use a desktop or laptop for core store operations, with tablets and mobile devices available for suitable on-the-go workflows.
Tablet
Suitable for customer registration, appointments, stock checks and selected engagement workflows.
Supported
Mobile
Responsive access for selected tasks. Larger screens remain preferable for detailed records, reporting and administration.
Selected workflows
Computer setup
Most modern business computers are ready.
Because processing and data storage are cloud-based, PractoPal does not require specialist workstation hardware.
| Component | Minimum | Recommended |
|---|---|---|
| Processor | Modern dual-core processor | Intel Core i5, AMD Ryzen 5, Apple M1 or equivalent |
| Memory | 8 GB RAM | 16 GB RAM |
| Storage | Space for browser and downloads | SSD with at least 10 GB free |
| Display | 1366 × 768 | Full HD 1920 × 1080 or higher |
| Screen size | 11 inches | 13 inches or larger |
Browsers & operating systems
Stay current for the best experience.
Use the latest available version of a supported browser and a currently supported operating system with security updates installed.
- Google Chrome — recommended
- Microsoft Edge
- Apple Safari
- Mozilla Firefox
| Device | Operating system |
|---|---|
| Windows computer | Windows 11 with current security updates |
| Apple Mac | A currently supported version of macOS |
| Apple iPad | A currently supported version of iPadOS |
| Android tablet | A currently supported version of Android |
JavaScript, cookies, local storage, file downloads and required pop-ups should be enabled. Internet Explorer and discontinued browsers are not supported.
Internet connection
Reliable connectivity keeps the store moving.
Bandwidth needs vary with the number of concurrent users, connected devices and other services sharing the outlet’s connection.
Business continuity tip: Consider keeping a secondary broadband service or 4G/5G hotspot available if your store depends on uninterrupted access.
- Business-grade fibre or broadband connection
- At least 20 Mbps download and 10 Mbps upload
- Low and consistent network latency
- Sufficient bandwidth for all concurrent users
- Wired Ethernet for fixed POS workstations where practical
- Stable Wi-Fi supported for mobile devices and flexible work areas
Retail peripherals
Connect the tools your store uses every day.
Barcode scanners
Standard USB or Bluetooth barcode scanners operating in keyboard or HID mode are generally compatible.
Printers
Receipt, document and label printing may be used with supported operating-system and browser workflows. Some setups require a compatible driver or local utility.
Retail equipment
Depending on your enabled modules, your setup may include cash drawers, customer displays, touchscreens, signature devices or payment terminals.
Specialised devices
Payment terminals, optical equipment and other specialised hardware require an available PractoPal integration or an approved workflow.
Please confirm compatibility with PractoPal before purchasing printers, payment terminals, optical equipment or other specialised hardware.
Security
Good security starts at every workstation.
Keep business and patient information protected with sensible device, account and network controls.
- Install operating-system and browser updates promptly
- Use current endpoint protection where applicable
- Protect the business network with a properly configured firewall
- Give every staff member an individual account
- Use strong, unique passwords and multi-factor authentication where available
- Lock unattended devices and remove access promptly when staff leave
- Avoid accessing PractoPal from public or untrusted computers
Planning a new store setup?
Check your equipment with PractoPal before you buy.
Our team can review your proposed computers, printers, scanners, payment terminals and connectivity setup against your intended workflow.