PractoPal Assistant Terms of Use

Effective date: 3rd November 2026

These terms apply to PractoPal Assistant, provided by
Vision Direct South East Asia Pte Ltd (“we”, “us”).
By using the assistant, you agree to these terms.

Purpose and capabilities

PractoPal Assistant provides informational guidance about PractoPal
optical management software using bundled product documentation.

It does not access your live PractoPal account or perform actions for
you. It cannot modify records, process refunds, make purchases,
or configure integrations.

Accuracy

Answers may contain errors or reflect older documentation.
Features, menus, availability, and third-party services may change.

Check guidance against your current PractoPal version. Contact
[email protected]
when an answer is unclear, conflicts with the software, or could
affect important records or transactions.

Professional decisions

The assistant explains software workflows. It does not provide
medical, legal, accounting, or other professional advice.
Qualified professionals remain responsible for professional decisions.

Your responsibilities

Use the assistant lawfully and only with information you are
authorised to share. Do not submit patient-identifying information,
passwords, API keys, payment details, or confidential information.

Review answers before acting on them or sharing them with clients.

Fees and other services

The assistant does not process payments or purchases. PractoPal
software, ChatGPT, Codex, and third-party services may have
separate terms and charges.

These terms do not replace your PractoPal subscription agreement
or the hosting platform’s terms.

Documentation and content

Access to the assistant does not transfer ownership of PractoPal
branding or bundled documentation. Any use or sharing of content
remains subject to applicable intellectual property rights and
confidentiality obligations.

Availability

We do not guarantee uninterrupted availability or error-free answers.
Nothing in these terms excludes rights or remedies that cannot
lawfully be excluded.

Privacy

Our

PractoPal Assistant Privacy Notice

explains our handling of information relating to the assistant.
The hosting platform’s privacy policies and account settings also apply.

Changes and contact

We may update the assistant and these terms. The effective date
above identifies the latest version.

For support, contact
[email protected].